My daughter and I played the beta on steam and then got the full version on Epic right when it was released. We've had these problems since we first started and things are no better almost 3 months later.
Here are just a few problems with the current version of the game:
*The most serious control problem with the game is that the players rotate around their bellies rather than turn in place. I haven't played a game that controlled like this since the early Playstation days. The physics are already a bit wonky... making it so the character literally cannot go the way you are trying to point them (they instead walk around that area), it makes me want to bang my head on the desk. If the characters simply turned in place without having to walk around in a circle it would increase the playability of the game dramatically.
*The camera turns itself when you're walking or driving, even with the camera assist off. Try it. Point in a direction and run\drive straight ahead (so you're looking the direction you're moving), then stop adjusting your view, but keep moving. After a second or two it will turn about 20 degrees off to one side so you can't see where you're going anymore, and if you correct it and then try to move it does it again! WHY?
*The characters are unable to grab things on the ground because the game lacks the controls of other games like this (no bending), AND the arms are too short to reach past their bellies. It looks funny, but it makes picking things up really irritating.
*The characters are unable to lift things high enough to get them into vehicles.
*Most of the vehicles feel really sloppy and hard to control. Most of them roll over way too easily, they seem to float over the ground and then lift off like an airplane if you try to get them up to speed. There seems to be an inherent problem with the way the vehicles are controlled by levers, which makes using them extremely unpredictable.
*Things tend to glitch out and explode or destroy packages at random.
*Getting stuck in things constantly.
*Getting trapped in the folding boxes you deliver packages into. Unless you are well out of the way they will close you inside them and not let you out. How did that make it past the earliest testing of these boxes? Just because you can reset your character doesn't mean that this isn't a problem. Just make it so the player can't go inside the box (an invisible block inside it that only interacts with the player, preventing them from going inside the box). This kind of thing existed 25+ years ago in early 3D games, so I'm sure it's still possible without much work.
All funny to watch, but the game is extremely aggravating to actually try to play.