Playing this game on PC through the epic store, bought the cyberfunk DlC and it it all worked well just bought the stunt sets DLC and now neither of the DLCs work.
They are both blacked out on the game map and do not appear ingame either
Any ideas? I've tried re-installing and on a second PC with no luck
Same. Been this way for a couple of days.
Hi there @onthesouthcoast! I'm sorry you're having issues with this, I'll need a bit more information if that's ok! 1.Are you are launching from the epic launcher and playing while connected to the internet ? 2.Are you using a VPN? Thank you!
This happens when we launch from both the epic games launcher and the shortcut, no VPN. We had purchased the Express package and it was working for a few days. Forgot to mention we are connected to the internet when launching/playing.
Hi, thanks for the quick reply, we are connected to the internet without a VPN and we are launching from the epic launcher
Thanks @Martin Short and @onthesouthcoast. We are working on an update right now that should assist the authentication issues. I'll reply as soon as I can when I have a little more information for you or a new suggestion! I appreciate you bearing with us in the meantime, we understand the frustration of not being able to play the DLC :(
Glad to you know guys are working on this. We bought the Express Package yesterday and have been trying to figure out why we couldn't get it working. Thanks for your work (and for the ridiculously awesome--and realistic!--game)!
Hey @Josh Smith, @Martin Short, @onthesouthcoast. We would love your assistance in figuring out why the DLCs aren't getting unlocked. We have narrowed it down and it seems to be an authentication issue. Would you be able to do the following for me? 1) Make sure you are connected to the internet, not using a vpn. and launch the game from the Epic Launcher. 2) Attempt to see if the DLC is unlocked for you. 3) If not unlocked, go to this file path: C:\Users\YOUR_NAME\AppData\LocalLow\We're Five Games\Totally Reliable Delivery Service\trds-log.txt 4) Attach that "trds-log.txt" as a replied comment here. 5) Also please include your epic-games username in your reply.
Username for epic is znegva
Info: LogEOS : Updating Platform SDK Config, Time: 0.000000
Info: LogEOSOverlay : Overlay loaded and initialized
Verbose: LogEOSP2P : Using Port Range 7777-7876 for P2P traffic
Info: LogEOS : SDK Config Platform Update Request Successful, Time: 1.590930
Info: LogEOSAnalytics : Start Session (User: ...)
Verbose: LogEOSAnalytics : Record Event: Overlay.OverlayLoaded <Redacted>
Verbose: LogEOSAnalytics : Record Event: Overlay.ClientApi.ObserveBrowserStatus <Redacted>
Verbose: LogEOSP2P : Using Port Range 7777-7876 for P2P traffic
Info: LogEOS : Updating Product SDK Config, Time: 1.590930
Verbose: LogEOSConnect : ConnectClientAuthTask Success
Info: LogEOS : SDK Config Product Update Request Successful, Time: 2.302945
Verbose: LogEOSP2P : Using Port Range 7777-7876 for P2P traffic
Info: LogEOS : SDK Config Data - Watermark: 2100248925
Info: LogEOS : ScheduleNextSDKConfigDataUpdate - Time: 2.302945, Update Interval: 308.688629
Warning: LogEOS : Error response received from backend. ServiceName=[OAuth], OperationName=[GetAccessToken], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.validation.validation_failed], NumericErrorCode=[1012], ErrorMessage=[Validation Failed. Invalid fields were [clientServiceName]], CorrId=[EOS-3eC-OY-D6EWuVIHRVbG0zw-3PHO5OkXmEqX4onaPGZACw-O6FDIjWl_0Cr6yaSjc5IOQ]
Verbose: LogEOSAuth : UserAuth Failure
Info: LogEOSAuth : login failed: 10
Oh apologies, @Martin Short could you actually attach the file? 😀
How do you attach a file?
sorry worked it out
Epic name Seaport555
I am having the same issue as well
Epic name JoshMorison
It's now working. Thanks
Been having this issue too.
Epic Games Name is: SANZOKU DAMASHII
Same. I purchased the Express package and played first time but then dlc didn't working Epic name: CTpaHHuK_CaP
Hi all. Same issue here, I purchased today the Deluxe Edition (all DLCs included) after having played to the offered standard edition and I have not access to the DLCs.
Epic user name: fgd99
It's working with the last version of the game, thank you!
Hey Everyone! I'd love to know if your problems are solved! We pushed a patch yesterday that has a new method of authenticating your epic account. Be sure that you launch the game through the Epic Games Launcher and let me know if everything is good now! :) @onthesouthcoast @CTpaHHuK @Jaytee Sanzoku Phan @Josh Morison @Martin Short @Josh Smith
My son confirmed that he was able to play the DLC. Thank you!
Yes, thank you much, everything is works😄
Sorry I never saw your above request for info; I'd have been happy to help. Looks like you folks got it sorted out. My kids let me know as soon as the update started downloading, and everything seems fine now. Thanks!!
Sorry to revive so early, but my owned DLC on Epic Games Store is not functioning in game. At the main menu, the loading symbol in the lower right. I do not use a VPN. I also do not have any tdrs-log file.
Version 1.10441